Returns & Exchanges
At iCareNaturals, we stand behind the quality of our natural supplements and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unopened products to ensure your peace of mind.
Initiate Your Request
Contact our customer support team via email or our online contact form within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Carefully pack the unopened items in their original packaging, ensuring the RMA number is clearly written on the outside of the box to prevent processing delays.
Ship the Items
Send your return package to our designated fulfillment center using a trackable shipping service; please note that customers are responsible for return shipping costs.
Receive Your Refund
Once our warehouse inspects and approves the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing